telus billing support Secrets
telus billing support Secrets
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Every single one that phone calls the tech support range is eager to talk to an actual person as soon as possible. Not one person desires to need to jump by way of a maze of issues in hopes of basically getting put within a que to talk to a real man or woman!
Professional was capable to walk me as a result of my situation and aided pinpoint exactly where the trouble was taking place and encouraged me of an alternate so I could get my occupation accomplished. I so appreciated his help and persistence in going for walks me as a result of the various eventualities. He adopted up with facts on my subsequent techniques.
@Oleginza Wrote: I called Telus CS at eight.55AM Mountain time plus they hanged up on me, expressing which i need to contact all through "frequent office hours". Is that this for true?
If an automated assistant asks for The rationale within your call, mention "I wish to make payment preparations for my mobility Monthly bill".
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I'm sure it is very irritating because I am in the same scenario, although it is actually in regards to the Television set signal that's been dropped.
I'm composing to precise my deep dissatisfaction With all the customer service I been given when attempting to clarify the main points of my new agreement and savings. My the latest practical experience has left me emotion discouraged, undervalued, and worried about your crew's All round top quality of support.
Surely not the working experience we want our customers to own. Feel free to deliver us a private information and we can easily focus on our options for getting this settled for you.
• Once i named to make clear, Eunice within the BCX Wireless Vehicle group informed me which the reductions had been applied. Nevertheless, she copied and pasted Abdul’s notes, which did not explain the low cost facts.
Telus has messed up on my Invoice numerous situations from the pastfew months. Lately by charging me 3 periods for the provide it back again which was currently returned. Then made a decision to go on and transform three of my options on their own. First agent I spoke to was good and tried challenging to repair the issue. He even contacted loyalty to help. They never ever termed. I attempted to phone myself and was maintain permanently so I hung up. Attempted A further agent he explained he would transfer me to loyalty than proceeded to receive upset due to the fact I wouldn't permit him to end the decision when he explained he couldn't transfer me.
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I would really like a get in touch with from someone that has some selection producing electrical power on how I'm able to close my accounts and become done with Telus.
Take note: if The subject isn't really however included by TELUS Professional Messaging, You will be supplied having a callback alternative.
The TELUS team acknowledges that our get the job done spans several Territories and Treaty parts and we've been grateful for the traditional Awareness Keepers and Elders who will be with us currently, all those who have gone Telus technical support in advance of us as well as youth that encourage us.
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